Office Depot has been named a finalist in the sixth annual Stevie Awards for Sales & Customer Service. The international competition recognizes excellence in disciplines that are crucial to business success, and honors the accomplishments of sales, customer service, and call/contact center professionals worldwide.
Office Depot is a finalist in the following five categories:
-- Sales Support Team of the Year: An innovative Sales Support Team helps Office Depot's sales force improve productivity.
-- Front-Line Customer Service Team of the Year
-- All Other Industries: Office Depot deploys proactive web chat and email support. -- Contact Center of the Year (Over 100 Seats): Office Depot's Work at Home Call Center.
-- Best Use of Technology in Customer Service -- All Other Industries: Office Depot utilizes technology to deliver breakthrough performance.
-- Customer Service Complaints Team of the Year: Office Depot's Customer Relations Team skillfully handles the Company's most difficult service challenges.
"Being named a finalist in five categories is a testament to Office Depot's commitment to customer focus, which is one of our core values," said Tim McGrath, Vice President of Customer Service for Office Depot. "We help our customers succeed in business by listening to their needs and delivering on our promises."